13 May 2026
Claimant won£21,031.11 awarded
Wrongful and Unfair Dismissal
Heard at Bristol
The claimant succeeded because the employer's dismissal was procedurally unfair and wrongful, as it failed to properly investigate the customer's abusive behaviour and relied on insufficient evidence, with the tribunal finding contributory fault of 15%.
Reference: 6021346/2025 (View detailed case summary — Pro Research)
